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SUGAM is an e-Governance portal by India’s CDSCO enabling online submission of applications & requests for permissions related to marketing of drugs, medical devices, cosmetics & diagnostic kits.

Sugam Portal

Estimated reading time : 

7 minutes
Sugam Portal

Introduction

In today’s digital age, governments across the globe are embracing technology to streamline processes and enhance efficiency.

India’s Central Drugs Standard Control Organisation (CDSCO), the national regulatory body for pharmaceuticals and medical devices, has taken a significant step in this direction with the introduction of SUGAM – an online portal for filing various applications and seeking approvals. Launched in January 2016, SUGAM stands for ‘System for Unmanned Gateways Approval of Manufacturers,’ and it aims to simplify the application process for a range of services offered by the CDSCO. This e-Governance initiative is designed to build an in-depth regulatory framework, promoting transparency, accountability, and ease of doing business in the pharmaceutical and medical device sectors.

In this blog post, we’ll delve into the world of SUGAM, exploring its registration process, the types of applications it supports, and the benefits it offers to stakeholders in the healthcare industry.

Getting Started with SUGAM: The Registration Process

Before you can leverage the power of SUGAM, you must first register on the platform. The registration process is straightforward, but it’s essential to follow the steps carefully to ensure a smooth experience:

 

Step 1: Log on to cdscoonline.gov.in and click on the “LOGIN/SIGN UP” button. This will initiate the registration process.

 

Step 2: Fill out the registration form that appears. An authorized or responsible person within your organization must complete this form.

It’s important to note that while corporate entities, importers, Indian agents, and subsidiaries 

can register themselves directly on the portal, manufacturing units are not allowed to do so. Instead, manufacturing units can use the login credentials created by their parent corporate entity to access SUGAM on their behalf.

During the registration process, you’ll be required to provide your Unique Corporate ID, which will serve as your username for the portal. Additionally, you must upload and submit identification proof, an undertaking, and address proof along with the form.

 

Step 3: Once you’ve applied, a confirmation link will be sent to the registered email address. Clicking on this link will activate your account, and your application will be forwarded to the CDSCO for approval. If your application is approved, you’ll receive an email notification. However, if it’s rejected, you’ll receive a rejection email with further instructions.

 

Step 4: With your account activated and approved, you can log in to the SUGAM portal using your credentials and start exploring its features.

Types of Applications Supported by SUGAM

SUGAM is designed to handle a wide range of applications related to the pharmaceutical and medical device industries. Here are the types of applications that can be filed through the portal:

  1. Certificate of Registration – Form 41 for Drugs
  2. Certificate of Registration – Form 41 for Medical Devices
  3. Certificate of Registration – Form 41 for Diagnostic Kits
  4. Certificate of Registration – Cosmetics
  5. License of Import – Form 10 for Drugs
  6. License of Import – Form 10 for Medical Devices
  7. License of Import – Form 10 for Diagnostic Kits
  8. Clinical Trial Test License
  9. Bioequivalence (BE) NOC for Clinical Trial for importing/manufacturing a New Drug
  10. Permission to conduct Global Clinical Trials (GCT)

By consolidating these applications on a single platform, SUGAM streamlines the submission process, making it more efficient and convenient for applicants.

Benefits of SUGAM: Enhancing Regulatory Processes

The introduction of SUGAM has brought about several benefits for stakeholders in the healthcare industry, including:

  1. Direct Application for Import Licenses: Through SUGAM, applicants can directly apply for all import licenses to the CDSCO, eliminating the need for intermediaries and reducing potential delays.
  2. Easy Tracking and Status Updates: SUGAM provides applicants with a centralized platform to track the status of their submissions in real-time, ensuring transparency and accountability throughout the process.
  3. Efficient Query Handling: The portal facilitates easy query handling, allowing applicants to seek clarification or address any concerns they may have regarding their applications.
  4. Direct Document Upload: Applicants can directly upload documents related to their submissions, eliminating the need for physical file transfers and reducing the risk of misplacing crucial information.
  5. Regulatory Framework Development: By implementing SUGAM, the CDSCO aims to build an in-depth regulatory framework for registration processes, ensuring consistency, compliance, and adherence to industry standards.

SUGAM: Embracing Digital Transformation in Healthcare Regulation

The introduction of SUGAM represents a significant stride towards digital transformation in India’s healthcare regulatory landscape. By leveraging technology, the CDSCO has taken a proactive approach to address the challenges stakeholders face in navigating the complex web of regulatory approvals.

Through SUGAM, the application process becomes more streamlined, transparent, and efficient, reducing administrative burdens and enabling businesses to focus on their core operations. This digital initiative not only aligns with the government’s broader e-Governance efforts but also demonstrates its commitment to fostering an environment conducive to innovation and growth in the pharmaceutical and medical device sectors.

As the healthcare industry continues to evolve and embrace emerging technologies, platforms like SUGAM will play a crucial role in facilitating regulatory compliance, ensuring patient safety, and promoting the development of cutting-edge products and services.

Conclusion 

SUGAM is a testament to India’s efforts to modernize its regulatory processes and keep pace with the digital age. By providing a user-friendly online platform for filing applications and seeking approvals, the CDSCO has taken a significant step towards enhancing transparency, efficiency, and ease of doing business in the healthcare industry.

As stakeholders navigate the complexities of regulatory compliance, SUGAM serves as a valuable resource, offering a centralized gateway for submission, tracking, and query resolution. With its comprehensive suite of supported applications and its commitment to building an in-depth regulatory framework, SUGAM is poised to drive positive change and enable the pharmaceutical and medical device sectors to thrive in an increasingly digital landscape.

How NKG can help:

For the past two decades, NKG has been helping more than five thousand clients worldwide, across the healthcare spectrum, to get their products registered. The dedicated regulatory team of NKG has more than ten years of experience in helping clients cross the hurdles they face while marketing their products to sell or distribute in India.

 

Have a query, drop it at contact@nkgabc.com

Picture of Navraj Bindra
Navraj Bindra
Navraj Bindra is a Director - Regulatory Expert & Strategy at NKG. He is behind regulatory approvals of more than 1500 beauty brands in India. He has spent 10 years in NK Group which was founded by his father Mr. GK Bindra in 2005.The name NKG now synonymous with reliability, transparency and efficiency in India & the world. The core team is a family with Founder & Father Mr. GK Bindra & two sons Navraj Bindra & Karan Bindra who work together.

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